On June 16, Meta Platforms provided an update stating that services on its popular social media applications, Facebook and Instagram, have been fully restored following a widespread outage. The interruption lasted for over two hours, causing inconvenience to a significant number of users.
During the outage, Downdetector.com, a platform that tracks service disruptions, received reports from nearly 20,000 users encountering difficulties in accessing Facebook, Instagram, and Meta's messaging service, WhatsApp. It is worth noting that Downdetector.com aggregates outage reports from various sources, including user-submitted error notifications, suggesting that the actual number of affected individuals might be even higher than the reported figure.
However, as the day progressed, the number of outage reports gradually declined, reaching less than 500 by 6:30 p.m. ET (2230 GMT), according to Downdetector.com. While this reduction indicates an improvement in service availability, it is essential to acknowledge that the impact might still extend to a larger user base.
In addition to restoring Facebook and Instagram, Meta Platforms resolved the issues with its Ads Manager, a vital advertising tool that enables brands to purchase and create targeted ads on the Facebook platform. The resolution of these problems ensures that businesses can resume their marketing activities smoothly and effectively on the platform.
Meta Platforms continues to investigate the cause of the outage to prevent similar disruptions in the future.